Advancements in technology and the proliferation of the internet have redefined public expectation of government services delivery. Government is being encouraged to look at how technologies like smart cards can be used in enhancing secure and reliable service delivery preferably through the internet. This paper details work in progress, aimed at developing a multifunctional smart card based pl...

Often referred as Government to Citizen (G2C) egovernment services, many governments around the world are developing and utilizing ICT technologies to provide information and services to their citizens. In Saudi Arabia (KSA) egovernment projects have been identified as one of the top government priority areas. However, the adoption of egovernment is facing many challenges and barriers including...

Often referred as Government to Citizen (G2C) egovernment services, many governments around the world are developing and utilizing ICT technologies to provide information and services to their citizens. In Saudi Arabia (KSA) egovernment projects have been identified as one of the top government priority areas. However, the adoption of egovernment is facing many challenges and barriers including...

INTRODUCTION Health care organizations and providers are under constant pressure to do more with less. On the other hand, users of health care services are faced with problems due to errors in communication between professionals, fragmentation of care and gaps in the continuum of care. OBJECTIVES The aim of this study was to explore the meaning of the term 'integration' with reference to heal...

E-health implementation in Australia will depend upon interoperable computer systems to share information and data across the health sector. Semantic interoperability, which preserves the meaning of information and data when it is shared or re-purposed, is critical for safe clinical care, and also for any re-use of the information or data for other purposes. One such re-use is for national heal...

E-health use is increasing worldwide, but no current e-health paradigm fulfills the complete range of user needs for online health services. This dilemma clouds a number of issues surrounding e-health, as promoters of e-commerce, personal health records, and consumer health informatics paradigms attempt to create encompassing e-health within the constraints of each unique perspective. In the lo...

The introduction of e-commerce activity into an industry’s value chain has the potential to radically transform it. Some participants may become redundant as others use the Internet to sell their products; new digital intermediaries may enter the supply chain to compete with traditional participants. In the UK public sector, the government is driving forward an agenda for modernisation in its e...

In order to deliver services to citizens, public sector agencies of today offer various types of channels for interaction. In this article we aim to develop an understanding of the reciprocal relation between multi-channel services and work practice. By showing how actors at different organizational levels in an agency differ in their interpretation of multi-channel services we have generated k...

This paper gives an overview of e-government development in Estonia. The analysis incorporates both public sector initiatives and private sector developments which have contributed to the evolution of e-government. Private sector agents are seen as endogenous, not exogenous, in explaining e-government performance. Ultimately, the development of Internet banking by the private sector was fundame...

Often referred as Government to Citizen (G2C) egovernment services, many governments around the world are developing and utilizing ICT technologies to provide information and services to their citizens. In Saudi Arabia (KSA) egovernment projects have been identified as one of the top government priority areas. However, the adoption of egovernment is facing many challenges and barriers including...