A dynamic and open service market should be characterised by the frequent appearance of new and diverse services. But in the internet environment, where a significant proportion of the functionality of new services is supported by Customer Premises Equipment (CPE), deployment can be an issue. How can such a diverse range of new services be easily deployed particularly in a heterogeneous environ...

Abstract How organizations utilize capabilities to achieve competitive advantage and improve performance has received an abundance of scholarly attention. Both ordinary dynamic (DC) enable higher when leveraged appropriately under favorable conditions. The complexity organization's motives for why how different are acquired drives us further explore what complementarities might contexts. Specif...