Balanced scorecard helps organizations to streamline vision and strategy with business activities and measures actual organizational performance against preset goals. In addition this instrument is used to assess financial processes, customer relations, internal business processes and learning and growth characters of an organization. The purpose of this study is to recognize the role balanced ...

This study aims to verify the influence of balanced scorecard implemented by Taiwan LED-listed companies on the accumulation of the intellectual capital with organizational commitment as an interference variable, management of human resource, finance, production and marketing departments and staff of production departments as research subjects. This study uses simple random sampling to select s...

universities have a magnificent role in the sustainable development of their country and international scientific production of their country. purpose of this paper is expansion of using balance scorecard in universities in order to improve performance of universities in learning and educating. the balanced scorecard (bsc) is an extensively adopted performance management framework in a lot of o...

The user-centered design of an e-health system is a complex endeavor: the conflicting interests of multiple user perspectives have to be balanced throughout the design process. Moreover, a common understanding of the interplay between technical, psychological and business aspects has to be developed among multi-disciplinary project partners. In this paper, we describe how the European ambient a...

This paper proposes a preliminary model of a balanced scorecard for tourism destinations, with a specific emphasis on sustainable development. We begin with a review of the perspectives and critical performance variables for the traditional balanced scorecard. We then present empirical work based upon quantitative analysis techniques. A survey was completed by 1531 Spanish municipalities that a...

The Balanced Scorecard provides a model that can be adapted to the management of any burn center, burn service or burn program. This model enables an organization to translate its mission and vision into specific strategic objectives across the four perspective: (1) the financial perspective; (2) the customer service perspective; (3) the internal business perspective; and (4) the growth and lea...

In the era of globalization and outsourcing, Supply Chain Management (SCM) has become one of the leading business strategies for a company to gain competitiveness in the global market. To manage the supply chain efficiently and effectively, many companies realize the need for accurate SCM performance measurement. In spite of existing SCM performance studies, there are two kinds of limitations. ...

The objective of this article is to identify particularities of Balanced Scorecard frameworks relating to specific supply chain roles. Four independent samples of Brazilian input suppliers, producers, distributors and retailers were formed. Each company was asked to indicate which performance indicators they used through a questionnaire which presented a list composed by forty-nine performance ...

The Balanced Scorecard is a well-established tool for the management of a company as it integrates financial and non-financial perspectives. However, little attention has been given to its theoretical and conceptual valuation. We illustrate how the stakeholder value theory corresponds with the concept of the Balanced Scorecard. For the case of the European clearing industry, which is currently ...

Ž . The balanced scorecard BSC has emerged as a decision support tool at the strategic management level. Many business leaders now evaluate corporate performance by supplementing financial accounting data with goal-related measures from the following perspectives: customer, internal business process, and learning and growth. It is argued that the BSC concept can be adapted to assist those manag...