Background Recent evidence shows that patient engagement is an important strategy in achieving a high performing healthcare system. While there is considerable evidence of implementation initiatives in direct care context, there is limited investigation of implementation initiatives in decision-making context as it relates to program planning, service delivery and developing policies. Research ...

each customer or consumer communicates with different markets with a specific decision-making style and these styles approximately remain constant over time. this research is done between tehran home appliance store customers with the aim of identifying the sproles and kendall’s model decision-making styles. sproles and kendall’s model has identified eight different decision-making styles, whic...

Decision makers thirst for answers to questions. As more data is gathered, more questions are posed: Which customers are most likely to respond positively to a marketing campaign, product price change or new product offering? How will the competition react? Which loan applicants are most likely or least likely to default? The ability to raise questions, even those that currently cannot be answe...

With the development of electronic information technique, electronic ecommerce grows rapidly, including B2C electronic commerce company. The evaluation of customer value in B2C electronic commerce company is a multiple-criteria decision making (MCDM) problem with many quantitative and qualitative attributes. This paper proposes fuzzy analytical hierarchy process (FAHP) approach to evaluate cust...

Maintenance is evolving due to the double-sided influence of Asset Management paradigm and digitalization. In this evolution, assessing maintenance management process status in terms completeness, information data completeness integration paramount boost reliable data-driven decision-making. Grounding on Design Science Research, a methodology realized favour comparison two models, reference one...

Profitability analysis is a tool which enables the users to evaluate company’s performance. Customer profitability analysis idea is to figure out the customer service activities and cost drivers to determine the profitability of each customer or group of customers. The use of customer profitability analysis appears as a powerful tool to allow management to consider the cost and profit from a cu...

More recent research shows the significant impact of accurate demand forecasting on operation supply chain system and thus performance company. Inventories in production process could represent waste, which results higher storage costs consequently a product price, turn reduces company's competitiveness market. Nevertheless, company must implement lean carefully control inventory costs. The int...