This study describes the restructuring initiative to create knowledge about organic customer profile as well as to identify relevant knowledge in supporting company’s need to target customers who accept organic products within knowledge management and customer relationship Management (KM-CRM) framework. Searching for cross-case pattern toward three organic products companies was conducted to ge...

Banking industry in China is facing immense competition from local as well as foreign banks, customers choices regarding banks are expanding. At present, banking is increasingly becoming a consumer-centric service provider. Customers are becoming more quality conscious and are demanding new and qualitative products and services. Six Sigma is a kind of quality enhancement strategy that can help ...

introduction: there must be a dynamic relation between leadership and people's knowledge. this relationship takes place through motivation and encouraging people attitude for acquiring knowledge. the purpose of this article was to study relation between knowledge management and chairperson's leadership styles at isfahan university medical sciences from faculty point of views. methods: research ...

conclusions knowledge management can improve the qwl in nursing personnel in zahedan teaching hospitals. based on the findings of the study, hospital managers, especially head nurses, could play a crucial role in improving qwl by institutionalization of knowledge management in nursing personnel and sharing and developing knowledge to advance the practice. results knowledge management score in s...

this paper is to study the preparation of islamic azad university-firouzkoh branch to apply knowledge management. statistical population under the study includes all experts, managers and deputies of different parts in islamic azad university-firouzkoh branch. a survey approach is used to do the research and a questionnaire to collect the data needed. by nature, the methodology is an applied on...

background: the present study aimed to analyze the situation of knowledge management among the faculty members in the four components, including creation, linking, organization and storage, and application. methods: this is a survey research and the results are presented descriptively and analytically. the study tool was a questionnaire of knowledge management with 84 questions (creation of kno...

the main purpose of this study was to investigate the relationship between organizational culture and knowledge management in hamedan's jihad- agriculture applied-scientific higher education center (hjaas). denison's organizational culture model and the building blocks of knowledge management model were used for finding this relationship. a descriptive correlative methodology was used. the stat...