Habermas's theory of communicative action (TCA) has made a significant impact on information systems (IS) research. However, the expected benefit to IS application has lagged due to a gap between IS theory informed by Habermas’s ideas and IS practice. This paper re-states the concepts central to communicative action theory and from that perspective interprets the meaning of IS in organizational...

The cognitive mechanism of human communication seems to be a complex system that shows multiple interactions among feeling about communication, responsive action, and timing perception of responses by an interactant. Although such a mechanism has been modeled by the spiral-response cascade hypothesis, its components have not been completely verified. According to the previous findings that the ...

The communicative action paradigm for research and practice in business process and information systems modelling and design has showed to be promising. The paper presents a proposed research agenda for performing research on business modelling and related issues according to the communicative action papradigm. Sixteen research issues are described and justified. These research questions can be...

The most provocative and crucial argument of Habermas' Theory Communicative Action is the claim that parties participating in communicative action can reach an understanding agreement any case if they aim to agreement, not dominate/oppress or manipulate each other. This claim, which at core his social theory as a whole, requires analysis conditions for reaching action. In this regard, Habermas ...

The paper discusses utterance planning in information-seeking dialogues and advocates a view of gradual speci cation of the communicative goal. In Constructive Dialogue Management, the set of beliefs that is intended to be communicated to the user is re ned with regard to communicative principles so that the utterance is relevant and appropriate in the context. Communicative principles describe...