In this paper we examine classical and fundamental processes of business planning and marketing. As a result we define a five-phase process model for planning and marketing and we examine the relationship of planning and marketing to both the acquisition cycle and the research, development, test, and evaluation cycle. We construct a product life cycle—an abstraction that is a familiar part of m...

As automation of business processes becomes more complex and encompasses less-structured domains, it becomes even more essential that the knowledge used by these processes is verified and accurate. Most application development is facilitated with software tools, but most business rules and expert systems are developed in environments that provide inadequate verification testing. This paper desc...

Business rules are evidently an important business category since they describe how enterprises are doing business. Their value in developing applications that are flexible and amenable to change has made them attractive also within information system (IS) domain. In the paper we describe how business rules can be used as information resources that help in establishing the link between organiza...

The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reasoning (CCBR) allows for flexibly aligning the business processes to new requirements by providing integrated process life cycle support. This includes the adaptation of business processes to changing needs by allowing d...