Note: The Accounting and Critical Theories Division did not send us their proceedings. But they did send us the following paper asking that we include it in the proceedings: The Balanced Scorecard (BSC) has evolved from a performance measurement tool to become a widely accepted strategic management system. This paper examines relevant research as it relates to the most pressing methodological a...

the comprehensive assessment model considers the financial and non-financial aspects as balanced scorecard. also, for more comprehensive results of the investigation, four aspects of the balanced scorecard were used and then by using fuzzy delphi technique and experts' opinions, the standard aspects of each were achieved in two stages. to determine the importance of each aspect of bsc, the proce...

BACKGROUND Academic hospitalist groups (AHGs) are often expected to excel in multiple domains: quality improvement, patient safety, education, research, administration, and clinical care. To be successful, AHGs must develop strategies to balance their energies, resources, and performance. The balanced scorecard (BSC) is a strategic management system that enables organizations to translate their...

We combine the Analytic Network Process (ANP) and the Balanced Scorecard (BSC) to build a cohesive decision model for determining firm level IT outsourcing strategy. Although prior research has confirmed the existence of interactions among BSC indicators and the potential impact of those interactions on firm level performance, interactions have hitherto not been fully understood and implemented...

universities have a magnificent role in the sustainable development of their country and international scientific production of their country. purpose of this paper is expansion of using balance scorecard in universities in order to improve performance of universities in learning and educating. the balanced scorecard (bsc) is an extensively adopted performance management framework in a lot of o...

We present and demonstrate a multi-criteria approach for evaluating R&D projects in different stages of their life cycle. Our approach integrates the balanced scorecard (BSC) and data envelopment analysis (DEA) and develops an extended DEA model. The input and output measures for the integrated DEA–BSC model are grouped in “cards” which are associated with a “BSC for R&D projects”. The BSC is e...

A manufacturing supply chain is a network of suppliers, factories, subcontractors, warehouses, distribution centers and retailers, through which raw materials are acquired, transformed, produced and delivered to the end customers. Many methods have been suggested over the years for supply chain evaluation of any organization. This study discusses the supply chain performance criteria for effici...

The paper proposes an argumentation language approach to support the decision making process in today’s knowledge driven organizations. The argumentation language can assist decision makers when evaluating alternative courses of action by better recognizing the causeeffect relationships and their impact on company performance. The proposed approach combines the Balanced Scorecard (BSC) methodol...

Abstract: As an important part of knowledge management (KM), the KM performance evaluation tries to find out the key factors restraining the enhancement of the enterprises' performance. This paper investigates the feasibility of the balanced scorecard (BSC) method in enterprise knowledge management and then proposes a simplified and applicable performance evaluation model based on the BSC appro...