In some statistical process monitoring applications, quality of a process or product is described by more than one ordinal factors called ordinal multivariate process. To show the relationship between these factors, an ordinal contingency table is used and modeled with ordinal log-linear model. In this paper, a new control charts based on ordinal-normal statistic is developed to monitor the ord...

Application of statistical process control (SPC) methodologies has become increasingly crucial in various business fields to control, monitor and improve processes, addition the support management decision-making. However, many inspection characteristics have limited quantification limits beyond which results are reported as either “ higher than” such testing microbiological burden healthcare p...

In the past few years, there has been an increasing interest in developing project control systems. The primary purpose of such systems is to indicate whether the actual performance is consistent with the baseline and to produce a signal in the case of non-compliance. Recently, researchers have shown an increased interest in monitoring project’s performance indicators, by plotting them on the S...

In order to achieve the maximum flexibility in adaptation to ever changing customer’s expectations in customer relationship management, appropriate measures of customer behavior should be continually monitored. To this end, control charts adjusted for buyer’s/visitor’s prior intention to repurchase or visit again are suitable means taking into account the heterogeneity across customers. In the ...