An important form of user innovation – Internet-supported collaborative design of new products and services by user communities – is likely to progressively supplant producer product and service design in many fields. This shift will require changes in governments’ innovation policies, for example, with respect to intellectual property rights. We discuss some general categories of innovation po...

Technology Intelligence is an activity that enables companies to identify strategies for their survival and future growth in the market. We introduce a new version of the technology intelligence system, InSciTe adaptive (2012). The system has major approaches of catching users’ intention, giving intuitive insight to users, supporting mobile environment in the technology intelligence field. Fina...

The tutorial explains the benefits of measuring usability as part of a user-centred design process, and introduces the participants to the methodology for usability measurement developed by the collaborative European ESPRIT MUSiC (Measurement of Usability in Context) project. The tutorial includes demonstration of the use of MUSiC tools, and class exercises to apply the methods to case studies.

Proliferation of personalization technologies online results in an increasingly large number of choices. In addition to the choice of products and services, a consumer is also faced with the choice of the recommendation technology itself. A recommendation agent (RA) is a mediator between a user and a vendor. Existing literature seems to focus on designing RAs as a persuasion tool, which more li...

To assist UC Davis departments in establishing and implementing an injury illness prevention program, this Injury and Illness Prevention Plan (IIPP) template has been prepared by the Office of Environmental Health & Safety in accordance with University Policy (UCD Policy & Procedure Manual Section 290-15: Safety Management Program) and California Code of Regulations Title 8, Section 3203 (8 CCR...