Implementation of patient feedback is considered as a critical part of effective and efficient management in developed countries. The main objectives of this study were to assess patient satisfaction with the services provided in hospitals affiliated to Tehran University of Medical Sciences, Iran, identify areas of patient dissatisfaction, and find ways to improve patient satisfaction with hosp...

Objective: A high quality of work life (QWL) is essential for organizations to continue to attract and retain employees. In health organizations, such as hospitals, specifically clinical laboratories, QWL has been described as referring to the strength and weakness in total work environment. Health professionals such as clinical laboratories’ employees are exposed to critical influence and pres...

The MICs of imipenem, meropenem, piperacillin-tazobactam, cefotaxime, polymixin B and tigecycline against 80 isolates of Acintobacter baumanii from 6 hospitals were determined. A multiplex-PCR was used to detect the genes encoding carbapenemases. Field Inversion Gel Electrophoresis (FIGE) was then used to investigate the genetic relationships among the carbapenem-resistant isolates. Only 7 isol...

BACKGROUND Organizational Citizenship Behavior (OCB) is defined as "individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate, promotes the effective functioning of organization". OCB, enhance job satisfaction among nursing employees. According to several findings, nurses' OCB have a positive and significant influence...

introduction: today the market of medical tourism is growing as one of the competitive and profitable industries in the world. the aim of this study was to determine medical tourist attraction in tehran hospitals. methods: this is a descriptive study which was carried out in 8 hospitals of tehran in 2012. 195 people from the managing boards of these hospitals participated in the study. a questi...

Shigella flexneri has been the most frequent cause of shigellosis in children in Iran. To evaluate the changes in frequency of serogroups, 302 Shigella species were isolated in 2003 from hospitalized children, aged less than 12 years, with acute diarrhoea in Tehran, Iran. The number of collected S. sonnei, S. flexneri, S. boydii, and S. dysenteriae isolates was 178 (58.9%), 110 (37.4%), 10 (3.3...