© There is a great deal of confusion regarding exactly what supply chain management involves [1]. In fact, most people using the name supply chain management treat it as a synonym for logistics or as logistics that includes customers and suppliers. Others view supply chain management as the new name for purchasing or operations, or the combination of purchasing, operations and logistics. Howeve...

For manufacturing industries, the integration of business processes from customer-order management to delivery (Supply Chain Management) has widely been received much attention from the viewpoints of agile and lean manufacturing. Supply chain planning concerns broad activities ranging network-wide inventory management, forecasting, transportation, distribution planning, production planning and ...

The bottom-line financial impact of supply chain management has been of continuing interest. Building on the operations strategy literature, Fisher’s (1997) conceptual framework, a survey of 259 U.S. and European manufacturing firms, and secondary financial data, we investigate the relationship between supply chain fit (i.e., strategic consistencies between the products’ supply and demand uncer...

While information technology (IT) has been increasingly embedded in firms’ supply chain processes, the underlying mechanisms of how IT capability improves firm performance remain unclear. Drawing upon resource-based view and theory of swift and even flow, this study examines how IT capability (i.e., internally-focused IT capability, externally-focused IT capability, and IT business spanning cap...

Supply chain management (SCM) is the integration and strategic alliance involving all the value-creating elements in the supply, manufacturing, and distribution processes from raw material extraction, the transformation process, and end user consumption. This paper explores the SCM activities carried out by electronic manufacturing organizations in Malaysia and determines the correlation betwee...

Trust has been a central construct in studies of inter-firm relationships. Many operational, organizational, social, and cultural factors have been identified to have significant impact on inter-firm trust. In this study, we investigate the role of information technology in generating inter-firm trust and the consequences of this trust in the context of supply networks. Using structural equatio...

In this paper, we expand upon recent research by Frohlich and Westbrook [J. Operations Manage. 19 (2) (2001) 185] that characterizes the influence of supply chain integration on performance. Introducing supply chain integration intensity as a proxy variable for Frohlich and Westbrook’s [J. Operations Manage. 19 (2) (2001) 185] ‘outward-facing supply chain strategy’, we investigate the ways that...

While supply chain (SC) exploitation and exploration have been playing an increasingly important role in supply chain management, there is a dearth of research examining their antecedents and outcomes. In this research, we examine how SC exploitation and exploration impact firm performance. Specifically, drawing upon the boundary spanning theory, we theorize how top management, as boundary span...

Haozhe Chen Department of Marketing and Supply Chain Management, East Carolina University, USA [email protected] Although the concept of supply chain management (SCM) has been widely accepted among academics and practitioners, the influence of human performance on the supply chain has gained little research attention. Without satisfactory performance of qualified and capable employees dedicated to ...