the current study aims to examine the impact of psychological capital and organizational commitment on the quality of the offered services to the clients by the counter staffs of ansar bank. in this research, the theoretical model and the theories between the variables were first developed and  structural equation was used to examine research theories. ansar bank counter staffs of tehran city a...

MATERIALS REFERENCE ISSUE Ability to both feel and hear the results of engineering decisions via a “virtual car” – simultaneous engineering – can significantly shorten vehicle development time. Sound quality and discrete vibration at the driver’s position may be predicted and ‘driven’ before the first prototype is built. Although sound quality cannot yet be predicted in an unknown chassis, the ...

The purpose of this study is to examine the moderating role of perceived hidden inflation on the relationships between service quality, brand trust and brand loyalty. All data collected from the target population are analyzed through two-step structural equation modeling (SEM) and moderated multiple regression (MMR) to examine the hypotheses. 1,050 questionnaires are randomly distributed at 21 ...

This study is primarily intended to verify the effects of service quality on the customer loyalty using the customer satisfaction as a mediator. Focus on the population of Taiwan's Watsons Personal Care Stores, a total of 395, to adopt a Stratified Random Sampling for sampling with totally sending out 850 copies of mailed questionnaires with a receipt of 228 copies valid response questionnaires...

AbstrAct Product customization is an important facility that e-commerce offers to its users. On the Web, choice-board systems have become quite prevalent as the means by which users are able to customize their products. These systems allow customers to configure products and services by choosing from a menu of attributes, components, delivery options, and prices. In the context of a choiceboard...