Various studies have been conducted to study the relationship between job involvement and organizational citizenship behavior but a very little work have been done to study the impact of both job involvement and organizational commitment on “organizational citizenship behavior”. Thus the purpose of the study is to find out the relationship between job involvement, organizational commitment and ...

This paper measures the size and structure of the U.S. information economy in 1992 and compares them with Marc Porat’s measures for 1967[4]. It also examines the magnitude and growth of the information components of the service sector over the years. The results of this study highlight the importance of information in the U.S. economy. It also documents interesting facts about the growth and co...

The problem addressed in this study investigates the perceived service quality of public and private sector university libraries of Pakistan from its users’ perspective. More precisely the study compares the following four aspects between public and private universities: zone of tolerance for overall and individual user groups, dimension wise zone of tolerance for overall and individual user gr...

The service sector of the US economy has been gaining importance. As the service sector evolves, the study of service supply chain starts to gain attention. In this study, we conduct an exploratory review on the studies of manufacturing and service supply chains. We focus on the studies that explore the differences and commonalities between manufacturing and service supply chains. We combine op...

Union strategy and structure in a decentralised environment: An exploratory study of the Community and Public Sector Union Michael O’Donnell, John O’Brien* and Anne Junor* Australian National University and The University of New South Wales* The paper examines the strategic and organisational responses of the union covering Australian Public Service (APS) employees, the Community and Public sec...

There are considerable debates about the existence, nature, and application of entrepreneurship within the public sector. The present survey analyzes the application of entrepreneurship in Iranian public sector organizations. For this purpose, the situation of entrepreneurship within the head offices of Iranian public service organizations was considered. Also, based on McKeinsy and Daft’s fram...

SOA has been widely and quickly adopted in different organizations during recent years. SOA enables to solve integration complexity problem and facilitates broadscale interoperability and unlimited collaboration across the organization. In this paper we demonstrate how Service Oriented Architecture (SOA) is important in Business Organizations based on a proposed architecture diagram and also, a...

the health sector, a foremost service sector in nigeria, faces a number of challenges; primarily, the persistent under-funding of the health sector by the nigerian government as evidence reveals low allocations to the health sector and poor health system performance which are reflected in key health indices of the country.notwithstanding, there is evidence that the private sector could be a key...

Abstract Purpose – To determine the critical success factors (CSFs) for continuous improvement projects in the public sector. Design/methodology/approach – Theoretical paper based on a literature review. Findings – It would appear that there are factors that are important in manufacturing organisations that do not figure in service/public sector organisations and vice versa. Research limitation...

OBJECTIVE(S) To estimate the costs of public-sector abortion provision in South Africa and to explore the potential for expanding access at reduced cost by changing the mix of technologies used. STUDY DESIGN We conducted a budget impact analysis using public sector abortion statistics and published cost data. We estimated the total costs to the public health service over 10 years, starting in...