background: according to quality transformation of services during the time, the quality requirements and standards also change and recognition of these requirements and transformation process can assist in recognizing the quality dimensions of services. the aim of this research was to explain the transformation process, requirements and quality dimensions of services in hospitals.   methods: t...

The present study aimed to explore and explain maturity of employee based on quality of work life. This work used Delphi survey through a researcher- made questionnaire to collect data. Confirmatory factor analysis and descriptive statistic are used to survey the data. In comparison with the present standards, both factors have a good statue. For components 'quality of working life' and ' matur...

Cocksfoot (Dactylis glomerata L.) is an important cool season grass species in the moderate climate of Iran. In order to evaluate the yield and quality traits, an experiment was conducted in irrigation conditions using 36 accessions of Dactylis glomerata using a randomized complete block design with three replications in Islamabad, Kermanshah province, Iran in 2010. Characters such as forage dr...

Condominium management (CM) businesses rely on continuous improvements to service quality (SQ) to increase consumer satisfaction (CS) and thereby improve operations. Lacking knowledge of SQ and CS results in poor efficiency. To develop cost-effective strategies for improvements, the relationship between SQ and CSmust be investigated. This work proposes novel procedures to explore the relationsh...

background: service quality is perceived as an important factor for developing patient's loyalty. the aim of this study was to determine the hospital service quality from the patients' viewpoints and the relative importance of quality dimensions in predicting the patient's loyalty. methods: a cross-sectional study was conducted in 2010.the study sample was composed of 943 patients selected from...