Background & purpose: In the health sector, in addition to the important consequence of treatment, health system should meet the expectations regarding the desirability of services. Expectations and perceptions of patients about the desirability of services play an important role in selecting hospitals, their loyalty to the organization & replanning to purchase. Thus the present study has been ...

Background and Aim: One of the most important needs of the elderly is information. Public libraries are among the centers that can play an effective role in providing information services year after year. The purpose of this study was to investigate the situation of public libraries affiliated with the Cultural and Artistic Organization of Tehran Municipality in the Health Information Report fo...

Purpose: This paper aims to examine the feasibility of providing electronic reference services (ERS) in public libraries affiliated with the Public Libraries Foundation in Tehran City. Methodology: This is a descriptive survey study and the research population consists of the staff of public libraries within the five districts of Tehran. The research instrument is a questionnaire that is desig...