in era of service economy, organizations' success depends significantly on providing quality services. therefore, organizations are in the idea of employing tools such as knowledge management to survive. human activities such as knowledge sharing among organizational members are the foundation of knowledge management in organizations. recent studies have shown that the relational psychological ...

this paper aims to determine the perceptual factors affecting the faculty member’s knowledge sharing intention. this research has been set within the frame of planned behavior theory and has been combined of the two prediction behavior models. knowledge sharing intent is the dependent variable of model, mediator variables are including: attitudes, subjective norms and perceived behavioral contr...

This study aims to evaluate Occupational Health and Safety (OH&S) Officer’s perceptions of the relationship between leadership empowerment behaviour (LEB) and psychological empowerment (PE) leading to safety teamwork with the production team. Based on the lists of competent OH&S officers exhibited in the Malaysia Ministry of Human Resource’s website, the participants were recruited. The propose...

This research aims to provide an understanding of knowledge sharing behavior through the adaptation of two major theories imported from Social Psychology: the Theory of Reasoned Action (TRA) and the Theory of Planned Behavior (TpB). Exploring knowledge sharing from a social psychological perspective provides an understanding of the process an individual goes through to make the decision to shar...

Previous studies have found out the positive relationship between customer participation and employee service innovation behavior. In the era of the experience economy, moreover, customer participation is an effective method to solve the lag problem of employee service innovation. Using questionnaire data collected between April and July 2016 from 20 service enterprises in Fuzhou, Xiamen, and Q...