If organizations wish to achieve continuous quality improvement they need to use appropriate selection of quality tools and techniques. In this paper a review of possibilities of the systematic use of seven basic quality tools (7QC tools) is presented. It is shown that 7QC tools can be used in all process phases, from the beginning of a product development up to management of a production proce...

This article describes in overview the key activities involved in implementing a software engineering process. Since this is such a broad topic, the article will focus primarily on describing the “meta-process” that allows an organization to create, use, and improve a set of documented processes that guide software development and maintenance activities. Since this metaprocess represents a set ...

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