Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations and customer no-shows. This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how the...

For the first time in over 30 years, Vietnam Airlines – the biggest airline in Vietnam – announces they still have plenty tickets left for people travelling before and after Lunar New Year 2013, thanks to the fierce competition from low cost carriers (LLCs) such as Vietjet Air, Jetstar Pacific and Mekong Air. The emergence of low cost carriers and the popularity of Internet in Vietnam have dram...

Applying revenue management techniques for the entertainment industries, such as theaters, faces several specific challenges. Many theaters increase their audience and revenues through promotional discounts and pricing strategies based on the quality of the seats. Due to the varying quality of shows, and the high availability of seats, many customers purchase tickets or postpone their purchases...

football and basketball games have more In the United States, almost $12 billion a than doubled over the past decade (Team year is spent on the purchase of tickets to Marketing Report, 2002). sporting events (Street and Smith, 2002a). There is concern that this is creating an Teams in some of the major leagues such as economic disconnect between professional the National Basketball Association ...

We use high frequency data on TV and radio advertising together with online sales data for lottery tickets to measure the short run effects of advertising. Advertisements remind consumers to buy a ticket. We find the effects of advertising to be strong and to last up to about 4 hours. They are the bigger the less time there is until the draw. Based on these findings, we point out a tradeoff the...

Airline operations are disrupted frequently. The most impor-tant factors are unstable weather conditions and unpredictable techni-cal aeronautics problems. In a disrupted situation, an airline operatorneeds to quickly adjust the timetable and the resource schedules sothe importance of re-assignment of facilities to flight is much moreclearer. In this study, we considered the...

The purpose of this study was to examine the airline industry’s business strategy during COVID-19 pandemic. This investigation focused on PT Garuda Indonesia. A qualitative approach used, and research descriptive in nature. Data were collected through in-depth interviews with key informants Indonesia service users, such as Senior Manager for Operations Engineering, ticket sales customer officer...

The past decade has been a difficult one for the US airline industry. On the one hand, airline profits have been highly variable with net losses over the last ten years standing in the tens of billions of dollars. On the other hand, consumers continue to complain of predatory pricing and other such tactics. Our goal here will simply be to get an estimate of what is possible moving forward. We a...