As organisations depend more and more on ICT services to meet their missions, ICT disruptions constitute an important risk to their resilience. Therefore, a systematic approach to prevent, predict and manage ICT services disruptions along their life cycle is needed. Simulation and visualisation techniques have been suggested as a means to explore “what-if” scenarios that allow organisations to ...

The adoption of high impact governmental e-services is not obvious. Especially small and medium sized companies hesitate to invest and adopt. Non-adoption endangers the realization of the 25% reduction objective within the EU’s Lisbon Agenda of the administrative burden of businesses by 2012. On the other hand governmental organisations gain from the use of these eservices. In several cases thi...

This paper presents the results of a case study into the management of change from e-business adoption by a globally distributed mining company. The case represents a large buyer organisation’s perspective on participation in an e-marketplace for the mining industry. Detailed case study analysis identified the facilitators of change essential in overcoming the barriers to B2B e-marketplace adop...

The present paper presents qualitative empirical evidence that addresses why internet usage/adoption is low and how it can be improved in small and mediumsized hotels in Malaysia. It explores the key barriers to and influencing factors of internet adoption in a sample of 25 Malaysian small and medium-sized hotels based on a theoretical framework of the organisational innovation and resourcebase...

For some time there has been an increase in adoption of enterprise systems by small companies. With welldocumented potential benefits, there are a lot of reasons to adopt them. In this study however the choice to adopt smaller pieces of information systems by a small organization is investigated to provide a counter example to the integrated-solution literature. With the intention to adopt an e...

Purpose – The purpose of this paper is to develop a model that can be used to predict which small to medium-sized enterprises (SMEs) are more likely to become adopters of enterprise systems (ERP, CRM, SCM and e-procurement). Design/methodology/approach – Direct interviews were used to collect data from a random sample of SMEs located in the Northwest of England. Using logistic regression, 102 r...

Several initiatives have addressed patient safety by enabling electronic voluntary reporting of adverse events within academic medical centres in urban settings. Such initiatives are lacking in the rural context, and it remains unknown whether the same challenges and solutions apply to rural hospitals. The purpose of this study is to provide insight into the organisational culture and level of ...

AIMS Although readiness to change (RTC) is cited as a key mechanism underlying drinking behavior change, empirical evidence supporting RTC as a predictor of college drinking has been mixed. Considering methodological limitations of previous studies, the current aim was to conduct a more comprehensive test of longitudinal relationships between readiness to change and college drinking. DESIGN I...

As part of the SPICE phase three trials, a large group of small Australian firms were assessed using the RAPID assessment method. This paper summarises the organisational and project characteristics of the group, and the results of the assessments. About eight months after the assessments, follow-up meetings were held to determine the extent to which firms had implemented the assessors’ recomme...

Open Innovation (OI) is among the vital innovation paradigms for assisting small and medium enterprises (SMEs) to effectively implement initiatives. Drawing on concepts of organisational agility absorptive capacity with transaction cost theory, this study’s goal investigate factors affecting adoption an orientation in Thai SMEs. Using data from 214 SMEs Thailand, structural equation modelling v...