Online Roleplay-Simulation has widely been shown to be an effective teaching and learning tool based on participant feedback. Central to achieving the desired learning outcomes from these activities is the way communication media is used within them. The communication media within online roleplay-simulation environments often include email, text chat, discussion forums (using bulletin boards) a...

Social media technology provides educators with an opportunity to further engage learners in the online classroom, as well as to support development of learner skills and competencies. This case study research project explores the role of social media in promoting cognitive and meta-cognitive learner development and in creating more self-directed and capable learners using a heutagogical teachi...

In online social media platforms, users can express their ideas by posting original content or adding comments and responses to existing posts, thus generating virtual discussions conversations. Studying these conversations is essential for understanding the communication behavior of users. This study proposes a novel approach retrieve popular patterns on using network-based analysis. The analy...

In the online environment, the absence of social presence may prevent consumers from purchasing online, while it can enhance their trust, loyalty and enjoyment toward the e-retailer. Thus, today many online retailers try to create social presence by adopting media-rich technologies. In this paper, the authors assess to what degree social media cues are currently adopted by thriving web-vendors ...