challenge for public services in European societies that host large immigrant communities and that are facing new immigration flows. Concurrently, welfare states are changing, and often, as in the Netherlands, an active role for citizens, as well as partnerships between government, professional expertise and civil society are deemed crucial for the welfare state’s survival. If the ideal of citi...

Many countries worldwide have recognized the importance of implementing e-government strategies as one of the key options for improving the delivery of government services to their citizens. This has been enhanced by developments in information and communication technology (ICT) coupled with tangible economic benefits that are attached to international collaborative networks brought about by va...

Citizen participation is a cornerstone of democracy in America. Among the important ways in which citizens participate are: voting, the most basic right and responsibility of every citizen; engaging with government to help establish good policies and to solve public problems and volunteering to help one’s community and those in need. These are time-honored values of citizenship taught in our sc...

This paper presents an evaluation of a mobile complaint and problem-reporting solution made for Swedish municipalities and their citizens. The evaluation is made through a government 2.0 framework to assess the appropriateness of the initiative as a citizen-sourcing solution. The research approach consists of a secondary analysis of empirical data. The researchers have been active participants ...

Surveys suggest that supply chain risk is a growing issue for executives and that supplier reliability is of particular concern. A common mitigation strategy observed in practice is for the buying firm to expend effort improving the reliability of its supply base. We explore a model in which a firm can source from multiple suppliers and/or exert effort to improve supplier reliability. For both ...

Recent research suggests that readers' subjective task understanding influences reading processes and outcomes. Therefore, the present study's aim was to investigate whether demands readers retrospectively report relate multiple document comprehension strategies outcome. A total of 310 university students completed three units from a standardized multiple-document test answered an open-ended qu...

The popular press has long used the terms single-sourcing and multisourcing (also known as best of breed) to describe organizations’ sourcing strategies. Whereas there is an implicit understanding of these terms, no research has quantified what distinguishes one sourcing configuration from another or what institutional factors contribute to the pursuit of one strategy over the other. We leverag...

We consider a buyer who outsources the manufacturing of a product to multiple symmetric make-to-stock suppliers who compete on price and service (fill rate). The buyer allocates demand to the suppliers using a score function with an exponential form, which specifies the relative importance of price vs. service, in order to minimize his costs, while the suppliers choose their prices and fill rat...

  The importance of reliable supply is increasing with supply chain network extension and just-in-time (JIT) production. Just in time implications motivate manufacturers towards single sourcing, which often involves problems with unreliable suppliers. If a single and reliable vendor is not available, manufacturer can split the order among the vendors in order to simultaneously decrease the supp...

This essay, exploring the peer-to-peer collaborative atmosphere penetrating Wikivism, crowd-sourcing and open-source movement, identifies a new paradigm of public information as evolution toward Wiki-government. Citizen participants can collectively create public information via various platforms enabled by Web 2.0 technologies. Under the new participatory paradigm that a large number of indivi...