leadership style and organizational climate are considered as a substructure framework in successful performance of knowledge management. the purpose of this research is investigating both the effect of leadership style and organizational climate on knowledge management and the moderate role of organization structure and social interaction in affecting leadership style and organizational climat...

regarding competitive world, economic factors and socialfactors could be effective on business. the social network has animportant role as social characteristics, propulsion and basic force forsocial cohesion in internet business activities. the purpose of this paper isto examine the impact of social networks on the internet businesssustainability by intermediation of entrepreneurial intention....

due to the increasing importance of internet banking and the critical actions taken by banks in order to offer internet banking services in iran and also according to the increasing number of customers using internet banking services, it is essential for bank marketers to understand internet banking customers better. only through this comprehension the marketers are able to develop strategies a...

goal of any enterprise is to be more efficient and gain morebenefits. market segmentation in most areas, particularly retail bankingindustry, is a strategic tool for optimum allocation of resources and as aresult achieving this objective. this study with the purpose of retailbanking market segmentation is based on the benefits expected. toaccomplish this goal, in addition to field studies throu...

the purpose of this article is to investigate the relationships among employees' trust in organization, reciprocity norm in organization and employees' organizational identification. furthermore, authors seek to analyze the moderating effect of organizational commitment components on these relationships. this research was performed using correlation-descriptive method. the statistical populatio...

ith the development of trade and business throughout the world, needs to become more widespread financial dealings that led to the development of the business activities of banks and new banks were established. Banking and financial systems, credit risk management is a major problem. So check applicants' credit facility to repay the process is important and many methods have been proposed for t...

E-banking (electronic banking) is the modified business banking toward E-business (electronic business) banking that actually uses the electronic communication channels such as internet, phones, cell phones and the like. By using this method, the demands of customers such as time independent and high flexible actions are satisfied. In this process, marketing is so important because guiding cust...

in recent years,internet-based banking services have become the focus of competition in iran’s banking system. in this respect, internet banking users’ identification and segmentation leads to better understanding of users’ needs and expectations and planning to meet them. this in turn will result in improving the image of the bank and obtaining competitive advantage. in this research, seven ba...

nowadays, new technologies have changed the methods of serving customers in many service organizations. service in the banking industry has been influenced by international communication technology (ict) developments in essential ways. nowadays the importance of websites and their unique features in provision of services to customers is increasing. however, traditional methods of banking with d...