patient satisfaction of emergency medical services in abadan and khorramshahr hospitals, 2009 tahery n* , feraidoonimoghadam m , cheraghian b , khazni s received: 22 april, 2010 accepted: 27 july, 2010 abstract background & aims: patient satisfaction is a concept that today has gained high importance in medical care. some experts believe that it is impossible to improve business processes and h...
