Background and Objectives: Balanced Scorecard is an increasingly popular tool for performance evaluation. Healthcare organizations have broadly adopted this method for implementing their strategic plans. There is, however, increasing concerns on barriers to balanced scorecard implementation. Built on the fundamental impacts of organizational culture on hospital performance, this study explored ...

The Balanced Scorecard (BSC) can be considered as a strategic measurement tool. Since its first publication by Norton and Kaplan in the early 1990’s, many companies have applied it to measure four key aspects of their organisations’ performance: Financial, Customer, Internal Business Process, Learning and Growth. Although it is widely used in the business arena, this original BSC was not develo...

Universities have a magnificent role in the sustainable development of their country and international scientific production of their country. Purpose of this paper is expansion of using balance scorecard in universities In order to improve performance of universities in learning and educating. The Balanced Scorecard (BSC) is an extensively adopted performance management framework in a lot of o...

Persaingan bisnis di era globalisasi semakin ketat sehingga perencanaan strategi sangatlah penting untuk memastikan perusahaan mencapai tujuan jangka panjangnya. PT XYZ adalah sebuah yang bergerak bidang procurement menyediakan barang maupun jasa berkaitan dengan produk elektrikal, mekanikal dan alat-alat K3. berkeinginan mengukur kinerja tidak hanya berfokus pada aspek keuangan saja agar tetap...

The present study investigated approaches and techniques to enhance strategic management governance and decision making within the framework of a performance-based balanced scorecard. The review of best practices from strategic, program, process, and systems engineering management provided for a holistic approach toward effective outcome-based capability management. One technique, based on fact...

The significance of aligning usability and interactivity of web portals with government service delivery strategy is widely recognized, but the lack of appropriate methodologies prevented government units and their constituents from integrating web portal projects with e-government service delivery performance. This paper addresses the issue of delivering electronic government services using th...

The primary purpose of this study is to understand the effects of the balanced scorecard implementation on the financial performance in Taiwan-listed Electronics Companies, with data in this study being collected based on previous studies done by domestic and international scholars using the Meta Analysis to analyze the collected data. The conclusion has been made by this study: the “balanced s...

Many business elements are used to develop credit scorecards. Reject inference, related to the issue of sample bias, is one of the key processes required to build relevant application scorecards and is vital in creating successful scorecards. Reject inference is used to assign a target class (that is, a good or bad designation) to applications that were rejected by the financial institution and...

This paper extends a previous study in South Africa aimed at developing methodology for assessing the performance of equity-share schemes. The previous study proposed four broad criteria to measure performance: poverty alleviation; empowerment and participation; institutional arrangements and governance; and financial performance. This paper does not aim to assess the performance of existing eq...