Perception of stress, control, and satisfaction was measured by office managers in medical practices. Office managers spend enormous amounts of time each day handling difficult interpersonal issues among staff physicians, and patients. As a group, physician disruptions were the most prevalent per day. Other staff members were considered the most stressful by rank order. Significant differences ...

BACKGROUND Little is known about the sustainability of behavioral change interventions in long-term care (LTC). Following a cluster randomized trial of an intervention to improve staff communication (CONNECT), we conducted focus groups of direct care staff and managers to elicit their perceptions of factors that enhance or reduce sustainability in the LTC setting. The overall aim was to generat...

As the nature of managerial work is changing and becoming ever more demanding it is argued that managers are increasingly vulnerable to becoming the recipients of workplace bullying from their staff. The possibility of a manager being bullied by their staff has been under explored within the bullying literature. This phenomenon is referred to as ‘upwards bullying’. It is argued that due to the ...

BACKGROUND In recent years there has been increasing interest in transferring new knowledge into health care practices, a process often referred to as implementation. The various subcultures that exist among health care workers may be an obstacle in this process. The aim of this study was to explore how professional groups and managers experienced the implementation of a new tool for lifestyle ...

conclusions according to the present study, the potential barriers to the implementation of pacs in hospitals is the lack of knowledge of the managers and employees of the benefits of pacs system (80%). before the implementation of pacs systems in hospitals it must be considered necessary background to increase knowledge of the workers and managers in this regard, short-term in-service training...

this study is aimed to assess the strategy improving human resources by using creativity and innovation.surely, the most important component in the success of organizations is the use of creativity and innovation in today's world. human resources, the most essential source of developing the innovation, should be believed as the basis of stability and resistance in a competitive world, inside, o...

This article explores bullying behaviours in nursing in the UK and other countries, why bullying happens, and suggests actions to prevent or combat it. Bullying involves intentional and repeated psychological violence, humiliating and isolating staff from colleagues. Current literature reports that 20-25% of nursing staff experience bullying behaviour. The main perpetrators are nurses in a seni...