Purpose – The purpose of this paper is to explore the integration issues that are important to consider when attempting to implement the European Foundation for Quality Management’s (EFQM’s) Excellence Model in UK universities. The aim of this paper is to explore the role that integration plays in effecting this implementation and to see how, in practice, integration might be achieved. Design/m...

Abstract: In order to evaluate the relationship between Organizational Strategies and Organizational results, a comprehensive model is required, which should be able to capture all aspects of business excellence. The EFQM model is suitable tool to observe these factors. The EFQM model consists of two main domains: Enablers and Results. The first domain which includes processes and systems in g...

The author has concluded that KM must be articulated in a given context. KM is unique to any given organization, just like a fingerprint. A solution suitable for one will most certainly not be appropriate to a another, even if the two companies have similar products, services and are the same size. To help resolve the uncertainty of what KM is about and apply it in a given context, the author s...

In today's competitive market, Enterprise Resource Planning (ERP) system is widely being used by industries. However, the results of the research efforts carried out in this field reveal that the rate of successful implementations for ERP projects is low and in most cases the planned goals are not achieved. Therefore it is necessary to assess maturity of an enterprise in terms of factors affect...

Objective(s) Several studies have reported improved response of exercised hearts to myocardial infarction (MI). This study was aimed to evaluate the preventive role of treadmill exercise and diosgenin on cardiac marker enzymes, thiobarbituric acid reactive substances (TBARS), total antioxidant status (TAS), lipids, and electrocardiographic (ECG) patterns in isoproterenol (ISO)-induced myocardi...

Die ISO27001:2005 als Informationssicherheitsmanagementsystem (ISMS) etabliert sich zunehmend als der Sicherheitsstandard in Unternehmen. Die Grundidee des ISMS basiert auf einem Management der Informationssicherheit welches ausgerichtet ist auf dem Management der Unternehmensrisiken und einen direkten Bezug zum Firmenumsatz herstellt. Bis September 2009 wurden weltweit mehr als 5822 1 zertifiz...

introduction: human resources information management as one of the valuable and modern achievement is the biggest challenge that managers are faced with and there is a deep believe on application and practical execution of modern managerial approaches in human resource area such as european foundation for quality management (efqm) model can cause performance improvement and organizational effic...

the purpose of this study, to investigate the relationship between leadership styles and organizational elevation (efqm) in acecr (academic center of education, culture and research) that the sample consisted of 117 middle and top managers of acecr were selected in census. according to the purpose of research and research tools, the questionnaires were multifactorial leadership questionnaire (m...

Purpose This study investigates the effect of total quality management (TQM) on customer satisfaction, personnel satisfaction and company reputation. Design/methodology/approach The results rely a structured survey conducted among an extensive sample Finnish SMEs. In addition to examination relationship between TQM performance in terms reputation, takes view possible effects industry, size cert...