A B S T R AC T We proposed that the social exchange relationships individuals form in the workplace would mediate the relation between perceptions of interactional and distributive justice and social loafing. Specifically, we argued that both leader–member exchanges (LMX) and team–member exchanges (TMX) would mediate the relation between interactional justice and social loafing, and that LMX wo...

In 1976, Patrick Byrne and Barrie Long published a path-breaking study of the doctor–patient relationship. Based on some 2,500 taperecorded primary care encounters,Doctors Talking to Patients anatomized the medical visit into a series of stages, and developed an elaborate characterization of doctor behaviors in each of them. Drawing on Michael Balint’s (1957) proposal that the primary care visi...

According to situated cognition theory, cognitive accomplishments rely in part on structures and processes outside the individual. This article argues that interactional structures particularly those created through language use can make essential contributions to situated cognition in rational academic discourse. Most cognitive accomplishments rely in part on language, and language in use alwa...

One aspect of the relationship between meaning and interaction is explored here by taking the English particle actually, which is characterized by flexibility of syntactic position, and investigating its use in a range of interactional contexts. Syntactic alternatives in the form of clause-initial or clause-final placement are found to be selected by reference to interactional exigencies. The t...

We present in this paper a set of concepts that extend a design method issued from the Software Engineering domain, in order to take into account Human-Computer Interaction design, in particular for Augmented Reality systems. Previous works focused on the initial phases of development (i.e., Specification phases). Our efforts concentrate on the Analysis phase, into which we have introduced a ne...

When working remotely with physical objects obvious problems of reference arise because of the lack of a mutually shared object. Systems aiming to support such work tend to be based on understandings of face-to-face interaction and frequently use video. However, video introduces new interactional problems. This paper describes a field study of remote interaction around objects that is telephone...

The paper compares Bales' Interaction Process Analysis (IPA) with Sacks' Conversation Analysis (CA), arguing that CA has answered several questions that originally motivated the development of IPA, and while doing so, it has re-specified the phenomena of interaction research. These two research traditions are in many ways diametrically opposed: the former is quantitative, theory-oriented and ai...

This paper explores the existence and nature of accommodation processes within conversation, particularly convergence of fundamental frequency (Fo) of conversational participants over time. The study raises a number of issues related to methodologies for analysing interactional (typically conversational) data. Most important is the issue of the applicability of statistical sampling methods whic...

Speech is multifunctional, both communicating denotational content and establishing interactional positions for interlocu-tors. In some cases, the denotational and interactional func-tions of speech interrelate and even depend on each other. This paper describes a type of speech event in which the interrela-tions between denotation and interaction are particularly sali-ent—autobiographical narr...