Enrollment in online courses is rapidly increasing and attrition rates remain high. This paper presents a literature review addressing the role of interactivity in student satisfaction and persistence in online learning. Empirical literature was reviewed through the lens of Bandura's social cognitive theory, Anderson's interaction equivalency theorem, and Tinto's social integration theory. Find...

|We present a methodology, called Constraint Partition and Coordinated Reaction (CP&CR), for collective, evolutionary problem solving. Problem solving is viewed as an emergent functionality from the evolving process of a group of diverse, interacting, and well-coordinated reactive agents. Cheap and e ective search knowledge is extracted from local interactions and embedded in the coordination m...

The objectives of this study were, first, to examine domain-specific antecedents of work-life conflict (i.e., job demands and home demands), second, to investigate, turnover intention, job satisfaction and organizational commitment as outcomes of work-life conflict relevant to organizations, and, finally, to study the role of job autonomy as a buffer between work-life conflict and these organiz...

An increasing stream of research has shown that leaders‟ emotions have substantial impact on followers‟ attitudes and performance. However, this line of research has not explored the psychological process leaders use to generate and express their emotions. This is an important gap in the leadership literature because theoretical and empirical work suggests that leaders do manage their feelings ...

Quality management (QM) literature highlights that service quality is a critical determinant of organizational competitiveness. The ability of an organization implements service quality program will positively motivate customers’ perceive value; this may lead to increased their satisfaction. The nature of this relationship is less emphasized in service quality service models. In this study, a s...

The purpose of the study is to investigate some of the factors that contribute to satisfaction of participants in an online Information Technologies Certificate Program (ITCP). The program includes eight courses and lasts four semesters. The sample consisted of 30 participants who enrolled to the program and 8 instructors who gave the courses in this program in 2004-2005. The data was collected...

BACKGROUND The outcomes of the physician-patient discussion intervene in the satisfaction of cardiovascular disease risk patients. Adherence to treatment, provision of continuous care, clinical management of the illness and patients' adjustment are influenced by satisfaction with physician-patient interaction. This study aims to determine the patient satisfaction with doctor-patient interaction...

User satisfaction is a common evaluation metric in task-oriented dialogue systems, whereas tutorial dialogue systems are often evaluated in terms of student learning gain. However, user satisfaction is also important for such systems, since it may predict technology acceptance. We present a detailed satisfaction questionnaire used in evaluating the BEETLE II system (REVU-NL), and explore the un...

Information system organizations frequently offer complex IT applications and services to its users. These organizations would want the users of these systems to imbue positive “intentions to use” toward the systems. According to the literature, the construct “intention to use” is influenced by the “perceived satisfaction” derived by the particular user when using or consuming a particular prod...

Political debates on the reform of health systems are stimulated by dissatisfaction of citizens with their health system. To adapt health systems in order to achieve more satisfaction, policy makers must know what citizens expect from it, in particular, what actually determines the citizen’s satisfaction. The paper will analyze the topic of satisfaction with health systems under three aspects: ...