the aim of this research was to study the effect of communication skills and interpersonal communication and their roles in the effectiveness of managers of sport organizations. the research was descriptive analytical and conducted through a survey. the population included 670 sport managers of iran sport organizations. the sample was selected by stratified random sampling method. questionnaire...

International trade involves crossing several organizational boundaries. This revelatory case study follows fresh cut roses’ journey from the growers in Kenya to the retail distribution in Holland and shows relatively high barriers related to the associated activities, information and documents, etc. Our empirical findings reveal the serious limitation that existing inter-organizational system ...

Learning processes do not occur only within, but also between enterprises. There is, therefore, a need for inter-organizational in addition to intra-organizational knowledge management. Since much of the communication and interaction among organizations takes place on the internet, it is logical to use internet applications to support the relating knowledge management tasks. The paper derives t...

This paper presents the findings from a study of collaborative work among design professionals in virtual modeling for building construction. The research is based on interviews conducted with members from various design professions. We analyzed a building project comprising a network of organizations interrelated by their information systems, to gain a better understanding of collaborative des...

In this chapter we analyse organizational challenges when an engineering consultancy in the building industry integrates information and communication technologies (ICT) in the production and delivery of their services, and discuss how the e-service concept can be applied in this context. The analysis is based on a field study on introduction of 3D-modeling tools within one of the leading engin...

Over the last decade or so, multinational enterprises (MNEs) have shifted from centralised hub structures to multi-hub structures. While these new structures provide greater potential for crossfertilization of technologies and access to location-specific competences, promoting effective knowledge transfer within an MNE – especially in their R&D activities presents significant managerial challen...

Despite initiatives and actions, only minor steps towards better communication systems have been achieved in healthcare. We examine this phenomenon empirically through three Norwegian healthcare projects, all of which started in 2005. The projects were initiated and funded by the Norwegian government and were aimed at establishing inter-organizational integration in healthcare. We examine the n...

Inter-organizational collaboration requires systems interoperability which is not possible in the absence of common standards. However, empirical research has shown that Information and Communication Technology (ICT) standards can be a major barrier in the progress of Information Technology (IT)-enabled inter-organizational collaboration [1-3]. Though often portrayed as a narrow technical matte...