evaluating the investment that healthcare organisations make in quality improvement requires knowledge of impact at multiple levels, including patient care, workforce and other organisational resources. the degree to which these resources help organisations to survive and thrive in the challenging contexts in which healthcare is designed and delivered is unknown. investigating this question fro...

reducing wastes in the healthcare processes is crucial for developing a high performance health system. adopted from the toyota production system (tps), the lean concept has emerged in recent years as a way of introducing innovative ideas to improve industrial processes. in the context of health care, lean is considered as a continuous improvement model, which provides healthcare organization t...

background and purpose: nosocomial infections, especially those occurring in intensive care units (icus), are one of the major health problems in every community. nosocomial infections are associated with increased mortality rate and high treatment costs. effective control of these infections essentially depends on the knowledge of healthcare providers regarding the detection and eradication of...

background and objectives: health human resources is the major asset of the health system. the status of human resources in upstream and regulatory health organizations can exert high impact on the effectiveness of health policies and the performance of health system. this study, hence, was designed to explore the possible area of human resource damage to the employees of the iranian ministry o...

during the recent decades, urban management in iran has increasingly confronted numerous challenges due to different kinds of social, cultural, political, executive, financial, and legal factors. the present study is going to specify and analyze the aforementioned challenges in the domain of the urban environment in order to determine how far they have been effective, how they have been priorit...

Real-world business processes are resource-intensive. In work environments human resources usually multitask, both human and non-human resources are typically shared between tasks, and multiple resources are sometimes necessary to undertake a single task. However, current Business Process Management Systems focus on taskresource allocation in terms of individual human resources only and lack su...