health care system is organized to achieve more efficiency as well as developing public equity and providing access to the first, second and third levels of services. family physician is in the first line of the health care system; in other words, family physician is the health system’s goalkeeper. according to classification of health services, gaining access to specialized services becomes po...

This comment on Professor Fotaki’s Editorial agrees with her arguments that training health professionals in more compassionate, caring and ethically sound care will have little value unless the system in which they work changes. It argues that for system change to occur, senior management, government members and civil servants themselves need training so that they learn to understand the effec...

First and foremost, KP’s history of being a supporting facility for an industrial production line seems to play an essential role in the way that the system has developed into an integrated delivery system. From the beginning, the KP system focused on keeping the insured workers healthy and treating their symptoms to prevent illness. KP became a self contained delivery system with its own full-...