The significance of aligning usability and interactivity of web portals with government service delivery strategy is widely recognized, but the lack of appropriate methodologies prevented government units and their constituents from integrating web portal projects with e-government service delivery performance. This paper addresses the issue of delivering electronic government services using th...

This paper presents an empirical study of the performance of e-government in Sri Lanka from the perspective of citizens within a public value based conceptual framework. The delivery of quality public services, the effectiveness of public organizations, and the achievement of socially desirable outcomes through e-government are considered using the data from several national surveys. The study ...

In an attempt to deliver better service performance to businesses and improve the interactions, many public organizations have transformed their business activities by adopting information systems. The reformations of the government-to-business have led to the evaluation of the system service performance and investigation of the factors that shape the success of the IS implementation. Hence, th...

This study investigates the effect of local government internal control systems on administration performance. We use secondary data from Ministry Internal Affairs, Financial and Development Supervisory Agency, Indonesian Statistics Bureau, respective financial statements websites. generate a set panel 508 governments during 2017-2019 with 1524 observations analysed regression. evidence that se...

The quality of audit opinion results local government financial statements in 2015–2020 has increased. Still, non-compliance with laws and corruption cases increased, indicating that the implementation Good Government Governance (GGG) not gone well. This paper provides empirical evidence role human development realizing GGG its effect on performance governments Indonesia. research was designed ...