Online reputation management (ORM) has been considered as a significant tool of internet marketing. The purpose of this paper is to construct a decision model for evaluating performances and improving professional services of marketing. To investigate the interrelationship and influential weights among criteria, this study uses a hybrid MCDM model including decision-making trial and evaluation ...

This paper proposes a Fuzzy Group Decision Approach for making strategic decisions about knowledge management adoption. Most SMEs are suffering because of low profits caused by hyper competition and OEM dead-end. Moreover, since the middle of 2008, the financial tsunami has caused serious damage to the global economy. They lack the financial and systematic basis to introduce knowledge managemen...

Business intelligence (BI) has been recognized as an important enterprise information system to help decision makers achieve performance measurement and management. Generally, typical BI users consist of financial analysts, marketing planners, and general managers. However, most of them are not familiar with BI’s core technologies. In order to help corporate executives better assess BI vendors,...

The increasing attention to the improvement and continuous enhancement of navigational safety has led a high standard navigation systems introduction new technologies. Although several conventions, recommendations, guidelines, performance standards for equipment are set out by International Maritime Organization (IMO), unexpected defects on this may still occur board. Any defect cause both acci...