Contemporary research on information technology (IT) continuance is plagued by inadequate understanding of the continuance concept and inappropriate use of theories for studying this phenomenon. Following a review of the IT continuance literature, this paper identifies some of the extant misconceptions about continuance research and suggests theoretical avenues for advancing this research in a ...

The use of mobile payment (m-payment) is growing exponentially in developing countries. A small number investigations have been undertaken on what makes people continue to m-payment an African context. We combine the task technology fit (TTF) model, expectation-confirmation model (ECM), and trust dimension explain influence continuance m-payment. collected 384 valid questionnaire responses from...

With the growth in social networking and the highly competitive nature of the social networking market, it is important to understand the factors that influence social network site (SNS) member retention. In order to better understand continuation intention among SNS members, the authors propose and empirically test a model built upon the IS continuance model, motivation theory, and two belongi...

Abstract Objectives Hospitals and medical staff use digital devices such as mobile phones tablets to treat patients. Prior research has examined patient-reported outcomes, the of do diagnosis prognosis patients, but not whether patients like using, intend in future, self-report data. We address this gap by developing a theoretical model based on expectancy confirmation (ECM) testing it an empir...

This paper examines the role of expectation and satisfaction in influencing citizens’ intention to continue using electronic government services. In order to investigate the key factors that affect an individual’s use of Information and Communication Technology within the context of electronic government, a framework combining Social Cognitive Theory and Expectation-Confirmation Theory is used ...

This study proposes a model of e-shopping continuance intentions combining the revised technology acceptance model and expectation confirmation theory, measuring student gender differences with regard to continuance online shopping intentions in Saudi Arabia. The results of an online survey (n = 234, 61.5% women, 38.5% men) are used in a structural equation model that confirms fit. Perceived us...

This research examined the determinants of e-satisfaction, continuance intention, and e-loyalty regarding use mobile payment applications (MPAs). It developed validated electronic technology model (e-TCM) integrating a psychological factor (perceived threats), circumstantial anxiety), dimensions quality. Using questionnaire, data was collected from 455 respondents analyzed using structural equa...

Received: 8 November 2009 Revised: 1 September 2011 Accepted: 16 September 2011 Abstract Generating sustainable business value from information services is challenging on the web where free information and zero-switching costs are the norm. This study examines the role of free comments given in a commercial information service through the lens of the expectation-confirmation theory and continua...

IoT device market has grown rapidly in recent years, with many researches have been done to investigate the devices’ adoption factors. However, it is crucial understand how maintain users’ continuance intention. This study, based on post-acceptance model of Expectation Confirmation Model (ECM), investigates impact early-stage personal traits (personal innovativeness), social influence (normativ...