نتایج جستجو برای: efqm model
تعداد نتایج: 2104735 فیلتر نتایج به سال:

 Purpose
 This work analyses quality management (through the European Foundation for Quality Management-EFQM-model) and transformational leadership in hotels Spain.
 Design/methodology/approach
 The study 102 5-star large luxury that answer a questionnaire on EFQM model. It degree of importance hotels, significant differences between groups (according to stars, size, modali...
BACKGROUND In the past years, there has been a growing concern in designing physical activity (PA) programmes for elderly people, because evidence suggests that such health promotion interventions may reduce the deleterious effects of the ageing process. Quality is an important issue when designing a PA programme for older people. Some studies support the Excellence Model of the European Founda...
OBJECTIVE The objective of this study is to determine an indicator framework for addiction treatment centres based on the demands of stakeholders and in alignment with the European Foundation for Quality Management (EFQM) Excellence Model. SETTING The setting is the Jellinek Centre based in Amsterdam, the Netherlands, which serves as a prototype for an addiction treatment centre. METHOD Con...
New Public Management (NPM) is based on the idea that public sector organisations can be made more effective by adopting management perspectives and methods more similar to those used in the private sector, but the economic and managerial rationality of NPM often conflicts with practitioner rationality, causing challenges in the implementation of NPM. Action research could be relevant for study...
The present study is aim to assess the performance of the Persian Gulf Marine Passenger Terminal by using EFQM Excellence Model. The descriptive kind may seem the best appropriate frame for this study and it is conducted in all parts of the Persian Gulf Marine Passenger Terminal. For collecting the data we used the EFQM standard questionnaire. according to the 5 Enablers criteria in the such as...
Maintaining and improving high quality supply in Europe is fundamental to keeping Europe's leading position as a destination in world tourism, to meeting the challenges of competitors and to increasing its market share. The paper presents the results of eight best practice case studies of di!erent destinations in four European countries, which were part of a study, assigned by the European Comm...
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