due to the effective role of markov models in customer relationship management (crm), there is a lack of comprehensive literature review which contains all related literatures. in this paper the focus is on academic databases to find all the articles that had been published in 2011 and earlier. one hundred articles were identified and reviewed to find direct relevance for applying markov models...

Method To develop the National Drug Supply Chain Management Strategy (SCM) Strategy, BinFar formed a strategy team made up of key SCM partners and staff. A drug SCM situation analysis was undertaken in 14 units within the MOH, exploring SCM issues and concerns, including staff development. Based on the results of the situation analysis, a stakeholders meeting was held to determine the core subs...

this paper develops an operational perspective of supply chain sustainability, by considering it as a risk management process. it explores the nature of sustainability-related supply chain risks, distinguishes them from typical supply chain risks and develops an analytical process for their management. an empirical study is conducted to generate insights about how sustainability-related risks s...

To be sure, all the industries try to be involved in globalization with a constant trend to find out ways to increase productivity across different functions within an organization to maintain competitive advantage world. Pharmaceutical industries are not exceptional and further are based on fragmentation. So these kind of companies need to cope with several barriers such as silo mentality that...

The present study aimed to determine the effect of risk management on supply chain management(case study: Saipa Company). This study was applied in terms of purpose and descriptive-correlational in terms of data collection method. The tools used in this study include the 29-item questionnaire. The statistical population of this study included 110 managers of Saipa Company in Tehran. In this stu...

the strategic pricing decisions of assembly products in assembly products supply chain are studied in this paper. firstly, a two-stage assembly products supply chain model is developed. by building nash game model, the nash equilibrium solution of pricing strategy of supplier and assemblers is obtained. next, a union decision model is built to analyze the optimal combination pricing strategy of...

one of the important decisions which impacts all firms’ activities is the supplier selection problem. since the 1950s, several works have addressed this problem by treating different aspects and instances. in this paper, a combined multiple criteria decision making (mcdm) technique (ea-promethee) has been applied to implement a proper decision making. to this aim, after reviewing the theoretica...

in recent years, following the rapid industrialization of communities is of great interest to environmental deficiencies and governments have started to enforce environmental laws. according to requirements of today's world, green supply chain management is inevitable. this study was aimed to identify and prioritize the factors affecting green supply chain in the automotive industry companies, ...