The effects of firm-specific resources on firm performance has been a quest many and widely studied worldwide. In today’s business environment, arguments suggesting the relative importance in explaining variation are said to be greatest influence study behavior. On other hand, firms with strong, positive reputations can attract retain crucial talent often have loyal customers likely buy broader...

David Blumenthal, Quality of Health Care, Part 1: Quality of Care: What Is It? New England Journal of Medicine 335(12):891-894. 1996. • quality of care is hard de ne: • Donabedian (1980): care which is expected to maximize an inclusive measure of patient welfare, after one has taken account of the balance of expected gains and losses that attend the process of care in all its parts • American M...

The importance of health systems and services evaluation has been evidenced in several discussions on policies for health and practices in services. Thus, this study was carried out to analyze the primary care to the pregnant women by the Family Health Program (PSF) in the municipality of Teixeiras, Minas Gerais State. According to the propositions by Donabedian (1990) who relates the dimension...

The structure versus process approach to quality of care presented by Donabedian is one of the most cited ever. However, there has been a paucity of research into the empirical validity of this framework, specifically concerning the relative effects of structure and process on satisfaction with elderly care as perceived by the older persons themselves. The current research presents findings fro...

The healthcare quality movement can trace its origins back to the man considered to be the architect of healthcare quality, Avedis Donabedian (1919–2000), who did his major work on defining quality in healthcare from the 1960s through 1985, and who published three seminal volumes, entitled Explorations in Healthcare Quality and Monitoring between 1980 and 1985 (21–23). Donabedian first classifi...

BACKGROUND Reducing avoidable hospitialisation of aged care facility (ACF) residents can improve the resident experience and their health outcomes. Consequently many variations of hospital avoidance (HA) programs continue to evolve. Nurse practitioners (NP) with expertise in aged care have the potential to make a unique contribution to hospital avoidance programs. However, little attention has ...

OBJECTIVES to demonstrate the scientific knowledge developed on lean thinking in health, highlighting the impact and contributions in health care and nursing. METHOD an integrative literature review in the PubMed, CINAHL, Scopus, Web of Science, Emerald, LILACS and SciELO electronic library databases, from 2006 to 2014, with syntax keywords for each data base, in which 47 articles were select...