end user satisfaction (eus) is one of the most widely used measures in assessing (efficiency/ effectiveness) of an information system. the goal of this research is to identify influential factors on (eus), based on justice theory. so we identified 8 influential factors on (eus) such as interactional justice, distributive justice, information system (is) performance expectation, equitable relate...

Using a sample of 281 frontline service employees of a national retail bank, we test a social exchange model of antecedents of three dimensions of customer-oriented boundary-spanning behaviors suggested by prior boundary-spanning and services marketing/management literatures: external representation, internal influence, and service delivery. In support of our hypotheses, we identify fully media...

This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an integrative model that combines justice and stress research. Our findings suggest that individuals’ justice...

The debate of fair treatment and justice originates from the notion of social justice. Even though fair treatment may be implemented in the organizations, the employees may perceive that they are not being treated fairly by their employers. This paper analyzes the effects of perceptions of distributive and procedural justice on commitment, among the employees of Water and Power Development Auth...

the relationship between individual s perception of organizational justice and their social capital has been studied in this research. social capital analyzes with trust, involvement and civil leadership, giving and volunteering, informal social ties, diversity in friends. organizational justice divided in three dimensions: they are distributive justice, procedural justice and interactional jus...

The purpose of this study was to determine if selected personal characteristics, facets of job satisfaction, and the two dimensions of organizational justice (distributive justice & procedural justice) significantly explained variance in the organizational commitment of Pakistani university teachers. In addition, the present study examined the influence of organizational commitment on two organ...

Mothers' return to work following childbirth is widely recognized as a key stage in establishing employment arrangements that disadvantage them in the long run. This article investigates why mothers accept these unequal arrangements using data from a qualitative study of 109 Australian mothers. It focuses on mothers' perceptions of the fairness and justice of the flexibility of arrangements the...

Abstract Despite the prominence of thresholds in theories distributive justice, there is no general account what sort role played by idea a threshold within such theories. This has allowed an ongoing lack clarity and misunderstanding around views that employ thresholds. In this article, I develop concept justice. argue contains three elements, which deploy when ranking possible distributions. T...

BACKGROUND Teachers' legitimacy is central to school functioning. Teachers' justice, whether distributive or procedural, predicts teachers' legitimacy. AIMS What is still do be found, and constitutes the goal of this paper, is whether unjust treatment by a teacher affects the legitimacy of the teacher differently when the student knows that the teacher was fair to a peer (comparative judgemen...