Although tourism and hospitality have transformed to be much safer activities compared with the past developments in transportation information technologies, they still involve many risks. This review paper explains discusses influence of perception risk on consumer behaviour strategies that can used reduce consumers’ perceptions. As eliminating or reducing consumers' perceptions help businesse...

During the last years, increased competition among banks has caused many developments in banking experiences and technology, while leading to even more churning customers due to their desire of having the best services. Therefore, it is an extremely significant issue for the banks to identify churning customers and attract them to the banking system again. In order to tackle this issue, this pa...

The present investigation deals with the bulk arrival M/G/1 retrial queue with impatient customers and modified vacation policy. The incoming customers join the virtual pool of customers called orbit if they find the server being busy, on vacation or in broken down state otherwise the service of the customer at the head of the batch is started by the server. The service is provided in k</em...

  The unprecedented growth of competition in the banking technology has raised the importance of retaining current customers and acquires new customers so that is important analyzing Customer behavior, which is base on bank databases. Analyzing bank databases for analyzing customer behavior is difficult since bank databases are multi-dimensional, comprised of monthly account records and daily t...

We consider a service provider in a market with two segments. Members of the first request a reservation ahead of service and will not patronize the firm without one. Members of the second walk in and demand service immediately. These customers have a fixed cost of reaching the firm and may behave strategically. In equilibrium, they randomize between walking in and staying home. The service pro...

Manual configuration of IP routers is an expensive, time-consuming, and error prone process. For large Internet service providers, establishing service for new customers is a major part of the financial cost of running the network. Increasingly, these customers want to exchange routing information with their provider(s) using the Border Gateway Protocol (BGP), a complex and highly-programmable ...