The American consumer -the average depositor/borrower -is probably the most essential person to effective implementation of an electronic funds system. Yet, of the amazing quantity of literature published on EFTS in the last few years, virtually no attention has been paid to the consumer except as an abstract target of marketing studies. There are, however, serious problems in EFTS for the cons...

The growth of the Internet is increasing the deployment of e-services in such areas as e-commerce, e-learning, and e-health. In parallel, service providers and consumers are realizing the need for privacy. Managing privacy using privacy policies is a promising approach. In this approach, an eservice consumer and an e-service provider each have separate privacy policies. Before an eservice is en...

Background Health apps are a booming, yet under-regulated market, with potential consumer harms in privacy and health safety. Regulation of the health app market tends to be siloed, with no single sector holding comprehensive oversight. We sought to explore this phenomenon by critically analysing how the problem of health app regulation is being presented and addressed in the policy arena...

Social networks have become the universal consumer phenomena and have emerged with increasing popularity nowadays. The amount of network data grows enormously due to the increase of networking websites. The development of social networks has led to the increasing demand for the protection of privacy in publishing the social network data as the social network sites are accumulated with large amo...

This exploratory study addresses the impact of various conditions on the likelihood of purchase behavior of consumers in electronic channels. Trust and issues around privacy are considered main inhibitors of consumer buying on the Internet. To respond to trust and related privacy concerns, various parties have introduced socalled Web assurance services. The effect of such measures has not been ...

These comments are prepared with the aim of clarifying the contribution, insights, and context of the academic research we have done in the area of digital privacy. We have submitted a similar document in response to the FTC Staff Report on ‘Protecting Consumer Privacy in an Era of Rapid Change: A Proposed Framework for Businesses and Policymakers’. In terms of the specific questions asked in t...

The increasing number of linkable vendor-operated databases present unique threats to customer privacy and security intrusions, as personal information communicated in online transactions can be misused by the vendor. Existing privacy enhancing technologies fail in the event of a vendor operating against their stated privacy policy, leading to loss of customer privacy and security. Anonymity ma...

The Internet and the growth of Information Technology (IT) and their enhanced capabilities to collect personal information have given rise to many privacy issues. This study investigated the differences among different age groups and between genders regarding information privacy concerns and their relationships with computer self-efficacy. The study used a paper-based survey instrument and coll...

Relationship marketing typically requires organizations to continually collect customer information. Two distinct approaches co-exist to encourage customers to disclose information: reducing privacy concern and building trust, which in the past have been examined in isolation. In the present study, Regulatory Focus Theory was used to integrate both approaches and examine their distinct response...