Communication, as a key element in providing high-quality health care services, leads to patient satisfaction and health. The present Cross sectional, descriptive analytic study was conducted on 70 nurses and 50 patients in two hospitals affiliated to Alborz University of Medical Sciences, in 2012. Two separate questionnaires were used for nurses and patients, and the reliability and validity o...

Working as a clinician and a researcher in the field of oncology often requires the use of interdisciplinary communication skills. Such skills are necessary in order to overcome the professional and personal barriers which frequently separate patients and their health care practitioners, as well as professionals from clinical and basic science disciplines. Despite the shared goal of healing and...

THERE deaf or hard-of-hearing person. Deaf and hardIS NO TYPICAL of-hearing patrons come from diverse backgrounds and use differing communication modes. Librarians can best communicate with and serve these individuals by learning and applying basic communication skills. Information on deafness and deaf people is presented, as are easily learned skills that are effective in communicating with de...

AIM To investigate healthcare professionals' perceptions of caring for people from ethnic minorities with poor or no English language skills when accessing health care. METHOD Semi-structured interviews were carried out with 34 healthcare professionals to identify their perception of barriers encountered by those with poor or no English language skills. FINDINGS Five main themes were identi...