Many organizations are embracing ITIL as a model for best practices. This paper provides a brief background of ITIL and the ITSM processes, with particular attention paid to Capacity Management. The author also considers two different organizations and discusses Capacity Management as practiced in those environments, comparing and contrasting those practices with ITIL Capacity Management. Final...

the editorial is commendable and i agree with many of the points raised. management is an important aspect of health system strengthening which is often overlooked. in order to build the capacity of management, we need to consider other factors such as, the environment within which managers work, their numbers, support systems and distribution. effective leadership is an issue which cannot be o...

energy policy making in the third millennium is summarized in three areas. the first area: moving toward the use of renewable, clean and environment compatible energy, the second area: restructuring in the energy sector, to make it competitive, & finally, the third area is: increasing efficiency in energy consumption. power industry as a growing sub-section of energy sector, especially in recen...

participation of workers in decision making commensurate with their functional capacity is very useful for the development of human resources which accelerates the goal attainment. participative management and its theoretical history in the west, leadership and management theories through utilization of the results of questionnair regarding the styles. of leadership, combination of personnel re...

The editorial is commendable and I agree with many of the points raised. Management is an important aspect of health system strengthening which is often overlooked. In order to build the capacity of management, we need to consider other factors such as, the environment within which managers work, their numbers, support systems and distribution. Effective leadership is an issue which cannot be o...

The authors of “Management matters: a leverage point for health systems strengthening in global health,” raise a crucial issue. Because more effective management can contribute to better performing health systems, attempts to strengthen health systems require attention to management. As a guide toward management capacity building, the authors outline a comprehensive set of core management compe...