Benchmarking There is now increasing emphasis on qualitative benchmarking, in addition to traditional, quantitative metrics (Broderick et al., 2010).

Purpose It remains unresolved from the literature whether benchmarking is a useful and appropriate tool for the library and information services sector. The aim of this research was to gather evidence to establish whether benchmarking provides a real and lasting benefit to library and information services. Design/methodology/approach The study investigated the long term effects of a benchmarkin...

Benchmarking is one of several regulatory tools to encourage continuous improvement of water utility operations and to evaluate utility performance. Regulators of water utilities can use benchmarking, in conjunction with incentive regulation, to reward efficient utilities that provide high quality service. However, benchmarking requires careful planning. This article, the fourth in a series abo...

The report summarizes the results of the Workshop on Middleware Benchmarking held during OOPSLA 2003. The goal of the workshop was to help advance the current practice of gathering performance characteristics of middleware implementations through benchmarking. The participants of the workshop have focused on identifying requirements and obstacles of middleware benchmarking and forming a positio...

This working paper presents our initial efforts to develop a benchmarking methodology for RFID middleware. In the paper, we conduct a context analysis to help focus the benchmarking on the right middleware features and metrics. Pairwise based workload generation is proposed to minimize the efforts and optimize the usefulness of the workload generated. A value driven benchmarking analysis framew...

A survey of 1,200 manufacturing firms in Taiwan was undertaken in order to examine the relationships among logistics measurement capabilities (including general measurement and benchmarking), logistics performance, and financial performance. Results showed that general measurement capability (which refers to functional measurement, total cost analysis, and customer-oriented measures) is the mos...

The purpose of this guide is to provide the leadership team with generic but essentially practical advice on the use of benchmarking as a tool for continuous improvement in efficiency and performance. may be reproduced, stored or transmitted, in any form or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with t...

Performances evaluation, benchmarking and reproducibility represent significant aspects for evaluating the practical impact of scientific research outcomes in the Computer Science field. In spite of all the benefits (e.g., increasing visibility, boosting impact, improving the research quality) which can be obtained from conducting comprehensive and extensive experimental evaluations or providin...

Although benchmarking has proven to be valuable for large businesses and organizations for quite sometime, up until recently, serious doubts existed as to its usefulness for smaller businesses. In this paper, we present the PDG, a benchmarking system meant to evaluate SMEs from an external perspective in order to produce a diagnosis of their performance and potential, complemented with relevant...

Computer technology is transforming strategic management and swalegic decision making. One important area of strategic management work, from a competitive viewpoint. is benchmarking. Competitive benchmarking is a company-internal process in which the activities of a given company are measured against the besr practices of thz best-in-class companies using financial andtor non-&an&l yardsticks. ...