The Balanced Scorecard (BSC), as a strategic management and control tool with an integrated set of leading and lagging performance measures, can secure successful implementation of purchasing strategies. However, the quality of the BSC itself as well as the effectiveness of the process to set up, implement, and use the BSC are crucial. Recognizing the growing importance of the purchasing-BSC (P...

Many companies have managed their business performance in order to achieve their enterprise purpose. Performance management which applied concept of BSC (Balanced Scorecard) is widely used all over the world. In the construction industry, BSC-based performance management is currently introduced with needs of balanced performance evaluation. However, most companies actually have intermediate lev...

The balanced scorecard (BSC) is a management system that enables executives and managers to map their strategic objectives onto a set of performance measures in four inter-related areas, known as the financial, customer, learning and growth, and the internal process perspectives. Based on research into leading and lagging e-business companies and their measurement practices, this paper introduc...

In this article, we focus on the Balanced Scorecard (BSC) as a discursive practice. Instead of asking whether the figures in the BSC correspond to reality, or whether they serve the users’ purposes and behave according to their intentions, we have chosen to analyse how the BSC partakes in shaping the world it is intended to reflect. Two case studies will be presented in order to demonstrate how...

RESUMO Este relato técnico tem como objetivo apresentar a proposta de implantação do Balanced Scorecard em um escritório contábil para monitoramento planejamento estratégico que está sendo implementado e consequentemente mensuração resultados. Durante o processo estratégico, empresa reconheceu necessidade desenvolver uma ferramenta controle da performance seus objetivos estratégicos. Por meio r...

today's, in the variable and complex domestic and international environments,organizations face with numerous challenges. performance measurement andperformance management in such a situation will be very complicated and difficult.to date, several models have been proposed to evaluate the performance oforganizations. one of the most successful models, the balanced scorecard (bsc) is.but th...

The balanced scorecard (BSC) has developed as a very useful managerial tool from the mid1990s, and has met with general (and often enthusiastic) acceptance in both business and academic circles. In the knowledge-networked innovation economy of the early 21 century, which is increasingly characterized by globally integrated supply and demand chains, outsourcing of traditional business competenci...

Some indexes are necessary for performance evaluation of a management system. Balanced scorecard (BSC) is used in order to extraction of these indexes for evaluating the necessary performances in the evaluation process. Utilization of BSC causes to prevent in increasing information and data. Furthermore, all of the important indexes are considered in evaluation performance.Data envelopment anal...

E-business is far more about strategy than technology (Raisinghani & Schkade, 2001). An effective e-business strategy is concerned with e-business multidimensional characteristics associated with different levels, parties, elements, and growth pattern features (Bakry & Bakry, 2001). In the process, the strategy must incorporate the effects of the instant and global Internet communication mechan...