Die Benutzerakzeptanz wird zunehmend als erfolgskritischer Faktor im Mobile Business angesehen. In diesem Bereich mangelt es an Ansätzen, welche die Benutzerakzeptanz explizit berücksichtigen. Im Rahmen dieser Arbeit wird der Compass-Ansatz um ein Akzeptanzmodell erweitert. Nach dem Vorbild der Balance Scorecard wird ein anpassbares Instrumentarium entwickelt, das die Einflussfaktoren strukturi...

in this paper, we are going to investigate the growth of the iranian maritime transport with a focus mainly on the north - south transit corridor, review of dry ports in order to support the iranian container terminals at the south ports in order to increase the volume of container storages at the terminals. for the purpose of assessing the outcome of port operational management, the balanced s...

The balanced scorecard has been referred to as the management innovation of the century, and extensive articles have been written using case studies of organizations that use this performance measurement system. This article addresses the key issues of design and implementation with a step-by-step guide to how to design a balanced scorecard and lessons to avoid implementation problems in govern...

Balanced scorecard is a widely recognized tool to support decision making in business management. Unfortunately, current balanced scorecard-based systems present two drawbacks: they do not allow to define explicitly the semantics of the underlying knowledge and they are not able to deal with imprecision and vagueness. To overcome these limitations, in this paper we propose a semantic fuzzy expe...

The balanced scorecard is a strategic performance measurement system developed by Robert S. Kaplan and David P. Norton to help organizations achieve breakthrough results by embedding strategy at the heart of the organization. Developed 12 years ago, the concept was significantly different from any existing performance measurement system and generated considerable excitement. A variety of applic...

It is demonstrated the need for organizations to implement a set of performance measures that is multi dimensional. The most widely known approach to performance measurement, the Balanced Scorecard is now widely used as a strategy development and execution tool but was developed in an operational environment. The present study tried to point out factors affecting launching and implementing Bala...

Measure the most critical processes and improvement for better solution is key indicator to survive in competitor market. Performance management and Knowledge Management provide a best solution for continuous improvement. The paper assess & reviews the enabling factor of Coca Cola Enterprise (CCE) Ltd for the implementation of the distributive knowledgeable management system with performance me...

PROBLEM After the Indian Ocean tsunami in December 2004, the International Organization for Migration constructed temporary health clinics to provide medical services to survivors living in temporary accommodation centres throughout Aceh, Indonesia. Limited resources, inadequate supervision, staff turnover and lack of a health information system made it challenging to provide quality primary he...