Main goal of research is to study the impact of internal marketing strategy on perceived service quality by clients at MCI. To achieve this, a descriptive research design was adopted. Statistical population consists of all employees of marketing department and clients of MCI in Tehran. And, out of this, 150 employees and 217 clients were selected by Cochran formula and simple random sampling as...

BACKGROUND Assessing and evaluating mental health status can provide educational planners valuable information to predict the quality of physicians' performance at work. These data can help physicians to practice in the most desired way. The study aimed to evaluate factors affecting psychological morbidity in Iranian emergency medicine practitioners at educational hospitals of Tehran. METHODS...

BACKGROUND Private local clinics in Korea have little experience with information technology (IT)-based glucose monitoring (ITGM). Our aim is to examine user satisfaction and the possibility of using ITGM service practically. METHODS Patients sent their blood glucose levels to physicians in local clinics. The physicians reviewed the blood glucose values online and provided personal consultati...

AIM The quality of services plays a primary role in achieving patient satisfaction. The main purpose of this study was to explore the effect of outpatient service quality on patient satisfaction in teaching hospitals in Iran. METHODS this cross-sectional study was conducted in 2014. The study sample included 500 patients were selected with systematic random method from the outpatient departme...

Without regular monitoring a rare species may slip into extinction unnoticed. We report a possible case from the Galápagos archipelago. The warbler finch (Certhidea fusca) has not been recorded by scientists on Isla Floreana in recent years, and we have been concerned about its status. On a two-day visit to prime habitat in the breeding season of 2004 we used playback of warbler finch song and ...

BACKGROUND Depression and anxiety are prevalent in people with cystic fibrosis (CF), yet psychological services are rarely accessible in CF clinics. This cross-sectional single center study reports on a psychological needs assessment of people with CF. METHODS We asked adults attending a CF clinic, without integrated psychological services, to complete a psychological needs assessment survey ...

BACKGROUND Primary health care system is the basic core of public service provision in Iran. This study aimed to assess clients' satisfaction with primary health care in Tehran, the capital of Iran, as a metropolitan. METHODS Through a cross-sectional study in 2009-10, four urban primary health care clinics were selected through stratified random sampling. Four hundred participants were inter...