Today the intangible assets are the capital of knowledge and are the most important and the most valuable resource for organizations. All employees have knowledge independently of the kind of jobs they do. Knowledge is thus an asset, which influences business operations. The objective of this article is to identify knowledge continuity as an objective of business continuity management. The arti...

This paper will discuss and describe an operational example of a business model where scholarly publication (Sydney University Press) functions within an eScholarship framework that also integrates digital collections, open access repositories and eResearch data services. The paper will argue that such services are complementary, and that such a level of integration benefits the development of ...

This paper explores the differences, similarities and synergies between voluntary and binding approaches to international rules. Voluntary efforts to ensure that firms adhere to appropriate standards of business conduct have been an important recent development in international business. These efforts have included the publication of codes of conduct describing the nature of a firm’s commitment...

The challenge of agility for adopting new business norms creates the need for measuring performance under changing conditions. This study aims to demonstrate the financial and non-financial consequences of implementing different combinations of lean techniques on the business performance. Bayesian Belief Network is used in studying the effects of factors under changing conditions. There are sev...

Knowledge is considered to be “the information needed to make business decisions”1, and so knowledge management is the “essential ingredient of success” for 95 per cent of CEOs [Manchester 1999]. A company’s value depends increasingly on “intangible assets” which exist in the minds of employees, in databases, in files and in a myriad documents. Knowledge management technologies capture this int...

Knowledge is considered to be “the information needed to make business decisions”, and so knowledge management is the “essential ingredient of success” for 95 per cent of CEOs [Manchester 1999]. A company’s value depends increasingly on “intangible assets” which exist in the minds of employees, in databases, in files and in a myriad documents. Knowledge management technologies capture this inta...

Although sophisticated economic modeling can be used to quantify intangible benefits, ROI calculations for clinical information systems are driven more by the values and strategic direction of an organization than by any other considerations. But investing in clinical information tools to ensure quality and patient safety is, in reality, required as a cost of doing business and functioning as a...

A shift is occurring in the Information Systems (IS) paradigm towards integrating IS activities with business activities. To investigate this development further, the study examined business performance measurement frameworks, and adopted these in compiling IS effectiveness measures relevant to the business environment. The IS executives of Australia's 200 largest companies were surveyed to est...

Retail business is characterized by different business models: pure-play model and dual channel approach, which uses both physical and online channels to reach customers. There is conflicting evidence regarding the relative value of these business models to the consumers. We take a market valuation approach to evaluate the relative merits of both business models. We consider a panel of publicly...

Previous research efforts have been expended in terms of the capture and subsequent instantiation of "soft" trust requirements that relate to HCI usability concerns or in relation to "hard" tangible security requirements that primarily relate to security assurance and security protocols. Little direct focus has been paid to managing intangible trust related requirements per se. This 'gap' is pe...