Companies are increasingly replacing functions traditionally performed by human servers with network-based customer service systems (NCSSs). Based on an analysis of 30 Web sites of leading service providers and in-depth field studies of NCSSs currently used by five major companies representing a variety of customerservice contexts, we introduce “network completeness” as an important concept for...

Entrepreneurial orientation and the franchise system: organisational antecedents and performance outcomes Type Article URL http://ualresearchonline.arts.ac.uk/6073/ Date 2013 Citation Dada, Olufunmilola and Watson, Anna (2013) Entrepreneurial orientation and the franchise system: organisational antecedents and performance outcomes. European Journal of Marketing, 47 (5/6). pp. 790-812. Creators ...

D0L systems constitute the simplest and most widely studied type of Lindenmayer systems. They have the remarkable property of generating their language as a (word) sequence and, consequently, are very suitable for modeling growth properties. In this paper a new type of D0L systems is introduced, where the parallelism presented in L systems is combined with the paradigm of (Watson-Crick) complem...

Each variable X is a new, independent Uniform [0, 1] random number. For example, T = ∅ with probability 1−p, T = (∅, ∅) with probability p(1−p)2, and T = ((∅, ∅), ∅) with probability p2(1− p). The number of vertices N is equal to twice the number of left parentheses (parents) in the expression for T , plus one. Equivalently, N is twice the number of ∅s (leaves), minus one. It can be shown that ...

Description of task: The MNIST, a database of Handwritten Digit Classification, (possibly) the most famous dataset in the field of Machine Learning is studied using different classification techniques on it and did a comparative analysis to reproduce the best possible accuracy on it. The standard algorithms were improved by applying various techniques such as extracting features via feature ext...

Aerosol size distributions are presented for a winter intensive study at the Fresno Supersite. The size distributions were consistent with and predictive for continuous PM2.5 measured by beta attenuation. They varied temporally with respect to source type and intensity, with the smallest mean diameters associated with high NOx concentrations during weekday morning rush hours. Conversely, small ...

M. C. McCord J. W. Murdock B. K. Boguraev Two deep parsing components, an English Slot Grammar (ESG) parser and a predicate-argument structure (PAS) builder, provide core linguistic analyses of both the questions and the text content used by IBM Watsoni to find and hypothesize answers. Specifically, these components are fundamental in question analysis, candidate generation, and analysis of pas...

Alan Schwartz and Joel Watson January 2000