BERG, BJORN P. Optimal Planning and Scheduling in Outpatient Procedure Centers. (Under the direction of Brian T. Denton.) Outpatient procedure centers (OPCs) are increasingly becoming an important component of health care delivery systems. They offer benefits such as high patient safety outcomes, low cost of care, and convenience to patients; they also introduce new challenges for planning and ...

T MotherLand Air case and game provide students with a first-hand experience in revenue management. The game is conducted in the classroom, and students, who have the opportunity to prepare in advance, work in teams. During the exercise, students make and revise pricing and protection-level decisions over a six-month, predeparture time horizon for two simulated flights. The case provides an int...

This paper develops a model-free simulation-based optimization model to solve a seat-allocation problem arising in airlines. The model is designed to accommodate a number of realistic assumptions for real-world airline systems—in particular, allowing cancellations of tickets by passengers and overbooking of planes by carriers. The simulation–optimization model developed here can be used to solv...